• Please allow school personnel ONE business day (24 hours) to respond to your phone calls or email.
• Not all email warrants an electronic reply; responses may come through a telephone call or written correspondence.

*Please read this before you send an email to a Cool Spring staff member*

Loudoun County Public Schools (LCPS) has provided staff members with a professional email address to support their responsibilities as employees with LCPS. The following guidelines are provided to assist staff and community members to utilize email effectively in an educational setting.

Email IS to be used for:

• Due Date questions
• Field Trip questions
• Request for a phone call
• Thank you notes

Email IS NOT to be used for:

• Discussions
• Discipline issues
• Confidential student information (conferences should be used to discuss student issues)
• Nothing of a "time-sensitive" nature (EX: Student needs to ride the bus home today; Student will not be in school today; Parent will be in for an "unscheduled" conference today; ETC.)