The Endpoint Management Team (or "EPM") is responsible for software packaging and delivery to all endpoints, endpoint configuration management, virtual desktop management, software review management, and several other services. Endpoints are any Windows desktop or laptop, Chromebook, iPad, Mac, or Windows virtual desktop.
The Endpoint Management Team is responsible for the following services:
Ivanti Endpoint Manager support and administration
Software Distribution
Operating System Deployment
Windows Driver Management
Windows Patch and Update management
LANDESK Portal
Inventory
Remote Control
Microsoft System Center Configuration Manager Support and Administration
Chromebook Software and Configuration management
iPad Software and Configuration management
Mac Software and Configuration management
Windows software packaging
Windows hardware BIOS management
Adobe Creative Cloud User Administration and delivery
WIDA DRC Client and Service Administration
OnBoard Software Review Process
Frame Desktop as a Service (DaaS) Support and Administration