Access to LCPS resources is blocked for students who are traveling outside the United States of America. In order to maintain access to LCPS resources, families can specify the travel start and end dates for the student in ParentVUE. Travel start and end dates must be entered for each child who will be traveling out of the country. It can take up to 24 hours for updates to take effect.

Entering travel dates for a student DOES NOT substitute for submitting absences via ParentVUE or another tool used for absence reporting. You must notify your school of your child's absences.
Accessing LCPS resources while out of the country does not equate to being physically in school. The student traveling out of the country will be marked absent (excused or unexcused) and will be withdrawn upon the accrual of 15 consecutive absences per LCPS attendance policies and VA state code 8VAC20-110-130.
If you have questions regarding attendance, please contact your school’s administrative team.

ParentVUE Mobile App:

Log into the ParentVUE mobile app.
Tap the photo of the student who will be traveling out of the country.
Tap the Student Info menu.
Tap the Edit Information button.
Enter the start and end dates for the student’s trip.
Tap Save Changes.
Repeat for any other child who will be traveling out of the country.

ParentVUE Web Version:

Log into ParentVUE at https://portal.lcps.org using a web browser.
Select the child who will be traveling out of the country.
Click the Student Info menu.
Scroll down to the Student Travel Exclusion section.
Enter the travel start and end dates.
Save.
Repeat for any other child who will be traveling out of the country.

How do I submit a request for Alternate Transportation for my student?
Alternate Transportation is defined as "Transportation to/from a location that is not the bus stop based on the student's home address and is within the attendance area of your student's school of assignment." Please review specific process information (date window and turnaround time) on the Transportation: Our Services page.
Use the Resources & Opportunities menu in ParentVUE to submit your request using a Permission Click Form.
ParentVUE Web Version
1. Log into ParentVUE at https://portal.lcps.org using a web browser.
2. Click the Resources & Opportunities menu.
3. Click the Request Alternate Transportation link.
4. Complete the Permission Click form for one or more students requiring Alternate Transportation.
ParentVUE Mobile App
1. Log into the ParentVUE mobile app.
2. Tap the photo of a student.
3. Scroll down and tap the Additional Information menu.
4. Tap the Request Alternate Transportation link.
5. Complete the Permission Click form for one or more students needing Alternate Transportation.

ParentVUE FAQs

Activation & Account Management

How do I access the ParentVUE parent portal?

What should I do if I do not receive an activation key letter?

What should I do if I receive more than one activation key letter?

Will I receive one password for every child enrolled in LCPS?

Can two guardians receive separate login information?

How do I reset my password if I have forgotten it?

Can I change my password?

Can I change my ParentVUE User ID?

ParentVUE Data & Security

How can I ensure that my child’s technology will work while traveling outside the United States of America?

How do I submit a request for Alternate Transportation for my student?

What information am I able to access through the parent portal?

Is my children's school information available to anyone on the internet?

Is the information maintained in the ParentVUE portal private and secure?

What do I do if I see inaccurate information?

Should I add myself or my spouse as an emergency contact?

I cannot find my student's bus information in the ParentVUE app.

Why are you collecting student data on Military Recruiting, Photo Release Opt, Non-school Official Student Contact Info Release, and Military Connection?

What is the Release of Student Contact information to Non School Officials opt-in?

How do I view my child's course history in the ParentVUE mobile app?

Using ParentVUE & StudentVUE

How do I find Bus Information?

How do I navigate the ParentVUE parent portal?

Can I access the ParentVUE portal on my mobile device?

Why can’t I change my child's information in ParentVUE?

What is a student’s Chosen Name?

Do I need to enter a Chosen Name for my children?

What is the Weather Opt Out field on the Student Info screen?

How do I view the Daily Attendance code for my child?

Why am I receiving email notifications that my student was absent from or tardy to class?

Why did I receive an email notification that my student was absent from class when my child went to school to take the SAT (or other planned event)?

My student was marked absent by a teacher but was in class. Why did I receive a period attendance notification that my student was absent?

My child’s class period absence is showing as Excused, but the Daily Attendance code is unexcused. Why the discrepancy?

Grading and Course History

How does the Graduation status tracker count course credits for some subject areas?

Is there a way to contact a teacher if I have a question about what I see on the screen?

How frequently should I expect my child’s grade to be updated?

What grades do I see in the Grade Book screen?

Why do my children need to access other resources? Shouldn’t everything they need be available in Schoology and StudentVUE?

How do I enable grade notifications?

I have requested to receive Grade Book notifications in ParentVUE. What information should I be able to see in these notifications?

I would like to print a copy of my child’s Report Card from ParentVUE.

Why does a message that the PDF report card is not available for a marking period display when I view my child’s report card in ParentVUE?

Why do I not see grades from my student’s prior school?

Why does my child’s numeric grade not match the marking period grade?

My student is in elementary school. When I look at the Grade Book screen, I do not see grades for my child. Why?

Secondary Grading: Why don’t I see my child’s grades for class(es) at a concurrent school?

How do I view grade book information for a Modified Alternating Block Scheduled (MABS) class?

District Announcements