Resources
Please use the links above to find the information you need.
Please contact our Digital Support Specialists (DES), Denise Angelo at Denise Angelo for any technology issues
As our students grow up in this digital world, we encourage our students to grow up to be good digital citizens. Through the curriculum developed by Common Sense Media, we will continue to educate all students about digital citizenship. Please visit the Common Sense Media website for more information and parent resources.
Common Sense Media Quick Links:
Family Tech Planners -Use these planners to inspire conversations about tech use as a family.
Resources for Family Engagement -Use these activities, tips, and conversation starters to engage the whole family!
Parenting, Media, and Everything in Between -Articles and advice from Common Sense Media
Mill Run has been recognized as a Common Sense School for the 2023-2024 school year.
Chromebook Guides
Please review the Getting Started with Your Chromebook Guide with your child. This slide deck contains information about logging in, usernames & passwords, student email, responsible use and safety, etc.
K-2 Students may login with their Quick Card OR they can select "sign in with a different account" and use their StudentID@lcps.org and password. Need to reprint your Quick Card? Contact your teacher and watch this video.
Technical Support
If students require How to/Instructional technology related questions: DDI recommends they start with their teacher for help.
If students requires account access or hardware problems with their LCPS-provided devices:
Parents should first contact Mill Run's DES, Denise Angelo at 571-252-2160 x88225 or email denise.angelo@lcps.org. Ms. Angelo's hours are Monday thru Friday from 7:00AM-3:30PM. She is located in the Technology Office in the school's library.
Parents can also call the Technology Support Center at 571-252-2112 (if outside of DES hours). The TSC is staffed Monday thru Friday between the hours of 8:00AM-5:00PM (excluding holidays).
Parents can Email the Technology Support Center at DDI-TechnologySupportCenter@lcps.org. The TSC is staffed Monday thru Friday between the hours of 8:00AM-5:00PM (excluding holidays).
Students in grades 3-5 can submit their own incident report by following these steps
Log into LCPS Go
Click on the Support Center (you should be logged in automatically, if not, use your lunch number & password)
Click on the Purple + Icon (Service Catalog)
Click on the red HELP button (most common filter option) and fill out the requested information and describe the issue you're having in detail.
If you are a distance learner, please use this link and fill out the Distance Learners Technology Support form. The Digital Experience Specialist, Denise Angelo, will contact you for more information and schedule an appointment.
Replacement Items for Chromebooks
Students in need of replacement items for their Chromebooks (i.e., chargers) may do so through the DDI Technology Store by visiting this link.
NOTE: This is only for lost chargers. Broken chargers will still be replaced through the normal process via the Technical Support Center, as directed above.