Technology Help
Technology Support Information: Chromebook and Laptop Assistance
Tech Office Information:
Please stop by the Tech Office during the following times:
8:30 AM - 11:30 AM- open for students
2:00 PM - 3:00 PM - open for students
Seneca Specific FAQ
Can I place stickers on my Chromebook?
Students may apply school-appropriate stickers to Chromebooks as long as the inventory label, student name label, and serial number remain fully visible. It might be better to buy a cheap case for the Chromebook to put stickers on.
If the stickers cause damage to the Chromebook, then it might be a cost for the family.
Stickers should not be placed on the mouse/trackpad, the screen, or the keyboard.
Please note that some repairs may result in the loss of stickers.
What are some ways to keep my Chromebook safe from breakage?
Be aware of where your device is at all times - if it's in your backpack, handle the backpack with care.
Ensure that the Chromebook is used on flat, level surfaces. Do not balance it on other objects.
ALWAYS keep your Chromebook off the floor.
ALWAYS keep your Chromebook closed when carrying it- DO NOT carry your Chromebook while it is open.
Can I use a mouse instead of the Touchpad?
Your Chromebook will work with both a cordless or corded mouse. You may purchase these on your own.
May I buy a case for my Chromebook?
Students are welcome to purchase protective covers for their Chromebooks. We do not have a recommended case or cover, and suggest that families choose one that suits the needs of their students.
If you're looking to buy a case and are unsure what size/type of Chromebook your student has, please e-mail Jason.Withers@lcps.org. He can identify your student's Chromebook type and will link you to cases that will fit.
What happens if I leave Seneca?
You will need to turn in your Chromebook AND charging cord, just as you would return any textbooks you have been issued. Lost cords will need to be replaced at a cost of $20.00.