POS

Cigna Point of Service Medical Plan

Deductible: $300 Individual/$600 Family
Coinsurance: 0% after in-network deductible
Out of Pocket Maximum: $3,000 Individual/$6,000 Family
PCP/Specialist Office Visit: $20 PCP/$40 Specialist
Preventive Exams: Covered 100% 
Emergency Room: $150
Urgent Care: $50 

Important Information about the POS Plan:

  • A primary care physician (PCP) is required. Member may select or CIGNA will randomly select.

  • Requires referrals for specialist visits which must be obtained by the member from their PCP.

  • A local area network of doctors is available.

  • Cigna Telehealth services available. 

  • Members using non-participating providers may do so through the Out-of-Network benefit and will be responsible for the appropriate deductible and coinsurance as well as any cost over maximum reimbursable charge (MRC).

  • Enrollment in an Express Scripts Prescription Plan included. 

Information, Forms and Resources

Cigna Contact Information

Member Services:

1-800-244-6224

Website:

www.mycigna.com

General Website:

www.cigna.com

Behavioral Health:

1-800-533-8733

Durable Medical Equipment/Home Healthcare (EviCore): 
Healthcare Providers Call 1-800-298-4806 or fax 888-444-1027

Hearing Aid Benefits - Ampliphon
1-888-207-2798 

24 Hour Nurse Line:

1-800-564-8982

Personal Health Team:

1-877-459-6150

Cigna Claims Addresses

Medical Claims
Cigna Healthcare
PO Box 182223
Chattanooga, TN 37422-7223

Mental Health Claims
Cigna Behavioral Health
PO Box 46279
Eden Prairie, MN 55344

Medical Vision Claims
Allied Eye Care
3290 Pine Orchard Lane
Suite D
Ellicot City, MD 21042

Chiropractic Claims
American Specialty Health Network
PO Box 509077
San Diego, CA 92150-9077