Finding Help

We want to help you find the help that you need:

  • If your LCPS-provided computer hardware is broken or malfunctioning, or if you need your password reset:

    • Students - Come to the technology office inside the JCHS library between 8:30 am and 3:45 pm on school days.

    • Staff - In addition to visiting the technology office, you may place a service request in Support Center and one of our Digitial Experience Specialists will contact you.

    • Students or Staff working from home - contact the Department of Digital Innovation by calling (571) 252-2112, Monday to Friday, 8 am to 5 pm.

  • For problems with ParentVUE or for recent student records inquiries, the school counseling office at (703) 722-2687.

  • For personal wellness counseling, course selection, career exploration, and college planning, please contact your school counselor.  JCHS students can request an appointment with their counselor in LCPSGO.

  • For attendance issues, please see our attendance web page.

  • For problems with this website, contact Jeff Horvath, our Instructional Facilitator, Technology.

  • For other or general inquiries, please contact the main office at (703)722-2680, and one of our school secretaries should be able to direct you to the right person.